Directory conditions

Terms of use

1. Object

These Terms and Conditions govern access to and use of the website Guía Torrevieja, available at:

https://www.guiatorrevieja.es

Accessing this site implies acceptance of these conditions insofar as they apply to browsing and using the service.

2. Nature of Guía Torrevieja

Guía Torrevieja is a local directory and guide that provides information on:

• professionals;
• companies;
• services;
• establishments;
• local businesses;
• Content related to Torrevieja and its environment.

Guía Torrevieja does not necessarily provide the services offered by the businesses listed in the directory.

Unless expressly stated otherwise, it does not act as a seller, supplier, contractual agent, or representative of the business involved.

3. Relationship between users and companies

When a user contacts a company through:

• phone;
• WhatsApp;
• Web page;
• email;
• form;
• any other available means;

The subsequent relationship between both parties develops directly between the user and the corresponding company.

Each business is responsible for:

• their budgets;
• prices;
• products;
• services;
• availability;
• guarantees;
• Employment conditions;
• Billing;
• Compliance with their legal obligations.

Guía Torrevieja does not participate in these relationships unless expressly stated otherwise.

4. Published Information

Guía Torrevieja attempts to keep directory information updated and accurate.

However, it cannot guarantee that all data provided by or pertaining to third parties will remain permanently up-to-date.

The information available should be understood as indicative when it depends on third parties.

Before hiring a service or going to an establishment, the user can confirm any information they consider relevant directly with the business.

5. Recommended and featured companies and advertising

Guía Torrevieja can differentiate certain companies through elements of greater visibility or prominent presence.

When a relevant business relationship exists to understand such presence, every effort will be made to avoid a presentation that could be misleading.

Advertising or commercial presence does not automatically constitute independent certification of:

• quality;
• solvency;
• results;
• security;
• compliance;
• suitability.

An editorial designation such as “recommended” should only be used when there is sufficient basis to support it according to Guía Torrevieja's internal criteria.

6. Contact requests

Some records may allow the user to submit a request via a form.

Sending an application:

• does not guarantee a response;
• does not guarantee availability;
• does not in itself constitute a contract;
• does not imply acceptance of the budget;
• It does not obligate the business to provide a service.

Any contract must be confirmed directly between the user and the business.

7. Correct use of forms and communications

The user must provide truthful information and use the forms for legitimate purposes.

The following are not permitted:

• spam;
• impersonation;
• threats;
• fraud;
• illicit content;
• Abusive automation;
• Use of third-party data without a legitimate basis;
• Attacks against the site's infrastructure.

Guía Torrevieja may block or limit abusive use to protect the service and its users.

8. Advertising for businesses

Companies interested in advertising can request information through the channels available on the website.

The commercial terms, scope, duration, and price will be communicated individually.

Guía Torrevieja does not publish advertising rates on the website.

Sending a sales inquiry does not imply an employment contract or automatic reservation of any position.

Any advertising agreement must be expressly confirmed by both parties.

9. Availability of prominent positions

The availability of a particular position, category, or visibility level will depend on the situation at any given time.

Guía Torrevieja may accept, reject, modify, or terminate publication proposals according to its editorial and commercial criteria and applicable agreements.

Future availability of a specific category or position is not guaranteed until a confirmed agreement is in place.

10. Content contributed by companies

When a company provides:

• texts;
• photographs;
• logos;
• brands;
• Commercial data;
• links;
• Business information;

declares that they have sufficient authority to permit its use within Guía Torrevieja.

The company will be responsible for the accuracy of the information provided and for having the necessary rights to the materials delivered.

11. Intellectual Property

The content of Guía Torrevieja is protected by applicable regulations.

Including a company's information in the directory does not transfer ownership of its trademarks, logos, or other rights to Guía Torrevieja.

Furthermore, the company does not acquire any rights to the design, software, trademark, or content of Guía Torrevieja.

12. Third-party links

Guía Torrevieja can link to:

• business websites;
• social networks;
• WhatsApp;
• maps;
• Other external services.

The use of these services is subject to their own terms and policies.

Guía Torrevieja does not permanently monitor its operation or content.

13. Responsibility

Guía Torrevieja will respond in the cases and to the extent required by applicable law.

Within the limits permitted by law, it will not be liable for damages arising solely from:

• Incorrect information provided by third parties;
• Changes not communicated by companies;
• Decisions made by users based solely on information from third parties;
• Contractual breaches by companies included in the directory;
• Temporary unavailability of external services;
• External links beyond the control of Guía Torrevieja.

Nothing in these terms and conditions is intended to exclude or limit any rights that cannot legally be excluded or limited.

14. Modification or removal of content

Guía Torrevieja will be able to:

• correct information;
• Update records;
• archive content;
• Remove incorrect information;
• Modify categories;
• Reorganize the directory;

when necessary to maintain the quality, legality, and operation of the service.

Companies can contact Guía Torrevieja to report errors or request a review of information that affects them.

15. Service Suspension

Guía Torrevieja may temporarily suspend the service, in whole or in part, for the following reasons:

• maintenance;
• updates;
• security;
• Technical issues;
• Force majeure events;
• Actions necessary to protect the platform.

16. Data Protection

The processing of personal data is governed by the Privacy Policy published on the website.

17. Modification of conditions

These Terms and Conditions may be updated when they change:

• the operation of Guía Torrevieja;
• its services;
• the available features;
• the applicable regulations.

The current version will be the one published on this page.

18. Legislation and jurisdiction

These Terms and Conditions are governed by Spanish law and applicable European regulations.

In case of conflict, the legally established rules for determining the jurisdiction of courts and tribunals will apply.

When the user has the status of a consumer, nothing in these Conditions will limit the mandatory rights recognized by consumer and user regulations.